File a Consumer Complaint

The Complaint Process:

Most people, at some point in their lives, will encounter an unscrupulous salesperson, purchase a defective or unsafe product, or will simply feel like they have been taken. If you feel you've been the victim of an unfair or deceptive act or practice, or if you want to report an act or practice that you think is unfair or deceptive, we encourage you to file a consumer complaint. When possible, it is preferable that you try to resolve a dispute before you file a complaint with the Attorney General's Office. For more information see "How to Handle Your Own Complaint."

In most cases, we attempt to resolve consumer complaints through informal mediation. We also review complaints looking for patterns of unfair or deceptive conduct that may require formal investigation or enforcement actions. We do not act as private attorneys or provide legal representation or advice to consumers.



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